Apartment Owners

Defects & General Info

As an apartment owner, tenant or manager it is important to look after the property to maximise the value of your apartment.

Below are some common queries which may assist with maintaining your property.


It is important to open your windows and doors to allow natural air to circulate through the apartment.  This will minimise the potential for condensation to build up inside the apartment.  Ensure you use exhaust fans when cooking and showering or when the dryer is in use.


Over time, it is normal for minor hairline cracks to appear in the paint work on the walls and ceilings.  This is due to the settlement of the building and is not considered to be a structural defect.

Shower Leaks

Where possible, try to position the shower head away from the door to prevent excess flooding of water through the minor gaps.  Grout and silicone should be regularly cleaned to keep the shower free of excess mildew and rapid deterioration of the waterproofing.

For further information, you are welcome to download our Home Owners Guide below

Contact Support

Air Conditioner won't turn on

Please check if the remote control has batteries and the light button has not been accidentally turn off on the unit display.  The units provided are not designed to allow for different areas to be heated and cooled at the same time - this will result in an error code.

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